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When and Why to Conduct a Sales Audit

Occupancy Can Hide Sales Problems

Many hotels assume sales is working because rooms are filling.
But conversion loss rarely announces itself.

It hides in:

  • Slow response times

  • Weak follow-ups

  • Poor inquiry qualification

  • Untracked or forgotten leads

A sales audit exists to expose what occupancy conveniently masks.

What a Sales Audit Really Examines

A proper sales audit doesn’t evaluate effort.
It evaluates flow.

It looks at:

  • How inquiries enter the system

  • How leads are qualified

  • How follow-ups are timed and structured

  • Where momentum breaks — and why

Most leakage happens between inquiry and confirmation. Quietly. Repeatedly.

When Should You Conduct a Sales Audit?

A sales audit is necessary when:

  • Conversion feels slower than it should

  • Sales depends on individuals, not systems

  • Pricing decisions don’t match demand quality

  • Markets or team structures change

Waiting for decline is waiting too long.

The Value of Visibility

A sales audit replaces assumption with evidence.

It reveals:

  • Which segments convert profitably

  • Which markets consume time without yield

  • Which steps consistently stall momentum

Sales performance improves fastest when friction becomes visible.

Final Thought

Sales performance isn’t about pressure.
It’s about structure.

A sales audit doesn’t criticise teams.
It equips them.

Wondering where your sales momentum breaks?
At Revstad, our sales audits help hotels identify leakage, restore discipline, and convert effort into results.
👉 Talk to us about a Sales Audit.

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