1. Introduction
Revstad Hospitality is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage our consulting services, or interact with us through various channels. Please read this Privacy Policy, providing consent to both documents in order to have permission to use our services.
2.Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Request a consultation or audit sample
- Engage our services (audits, strategy, digital solutions, technology, fractional leadership)
- Subscribe to our newsletter or communications
- Contact us through forms, email, or phone
- Participate in surveys or provide feedback
This information may include:
- Name and contact details (email, phone number, mailing address)
- Company name and position
- Hotel or hospitality business information
- Professional background and experience
- Communication preferences
Business Information
When providing consulting services, we may collect:
- Operational data and performance metrics
- Financial information related to hotel operations
- Strategic planning documents
- Audit findings and assessments
- Technology and digital infrastructure details
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Device information and operating system
- Pages viewed and navigation patterns
- Time and date of visits
- Referring website addresses
- Cookies and similar tracking technologies
3.How We Use Your Information
We use the information we collect to:
Service Delivery
- Provide hospitality consulting services including audits, strategy development, digital solutions, and fractional leadership
- Conduct comprehensive hotel performance assessments
- Develop and implement strategic recommendations
- Deliver measurable outcomes and stakeholder-ready reports
Communication
- Respond to inquiries and consultation requests
- Send service updates and project communications
- Provide audit samples and educational resources
- Share industry insights and thought leadership content
Business Operations
- Process payments and manage client accounts
- Improve our services and website functionality
- Conduct internal research and analysis
- Maintain records for business and legal purposes
Marketing
- Send promotional materials about our services (with your consent)
- Personalize your experience on our website
- Analyze market trends and client needs
4.Information Sharing and Disclosure
We respect the confidentiality of your information and do not sell your personal data. We may share information in the following circumstances:
Service Providers
We may engage trusted third-party service providers to support our operations, including:
- Website hosting and maintenance
- Data analytics platforms
- Email marketing services
- Payment processors
- Cloud storage providers
These providers are contractually obligated to protect your information and use it only for specified purposes.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Legal Requirements
We may disclose information when required by law, legal process, or to:
- Comply with legal obligations
- Protect our rights and property
- Prevent fraud or security threats
- Protect the safety of individuals
With Your Consent
We may share information for purposes not described in this policy with your explicit consent.
Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of sensitive data in transit and at rest
- Secure server infrastructure
- Access controls and authentication procedures
- Regular security assessments
- Employee training on data protection
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Comply with legal, accounting, or reporting requirements
- Resolve disputes and enforce our agreements
- Maintain business records and client relationships
When information is no longer needed, we securely delete or anonymize it.
5.Your Rights and Choices
Depending on your location, you may have the following rights:
Access and Correction
You can request access to your personal information and ask us to correct inaccuracies.
Deletion
You can request deletion of your personal information, subject to legal and contractual obligations.
Opt-Out
You can opt out of marketing communications by:
- Clicking “unsubscribe” in our emails
- Contacting us directly
- Updating your communication preferences
Data Portability
You may request a copy of your personal information in a structured, commonly used format.
Objection
You can object to certain processing activities, including marketing and profiling.
To exercise these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and user behavior
- Improve website functionality
- Deliver personalized content
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain website features.
6.Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
International Data Transfers
If you are located outside the jurisdiction where we operate, please note that your information may be transferred to, stored, and processed in different countries. We take appropriate measures to ensure your information receives adequate protection.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We will notify you of material changes by:
- Posting the updated policy on our website
- Updating the “Last Updated” date
- Sending direct notification for significant changes (where appropriate)
We encourage you to review this policy regularly to stay informed about how we protect your information.
This Privacy Policy reflects Revstad Hospitality’s commitment to transparency, stakeholder alignment, and methodical execution in all aspects of our business operations.